Empowering Self-Service with Communities



With unlimited access to digital information, an evolving student population, and high expectations for customized content and on-demand customer service, the old enrollment funnel no longer works for college students. Tidewater Community College is streamlining the student experience by leveraging a self-implemented Knowledge Base as a Single Source of Truth for college-wide information. This episode presents a new way to create a strategic enrollment plan based on what your audience needs.

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